Shipping Policy

Shipping Policy

At Shop Zayra, we deliver to all postal addresses across India. To ensure smooth and timely delivery, please provide a complete street address with the correct PIN code. We are not responsible for delays due to incomplete or incorrect address information.

Important Delivery Information

  • For the quickest delivery, always include the full postal address and accurate PIN code.
  • We are not liable for any issues arising from deliveries to schools, colleges, or hostels. If a package is refused by the institution or not accepted by the warden, no refunds or credits will be issued under any circumstances.
  • If you have a specific delivery date preference, please mention it in the gift message box when placing your order. If no delivery date is specified, we will ship the order at the earliest possible opportunity.

Incorrect or Incomplete Addresses

Please ensure your shipping address is accurate. Couriers may charge penalties for mismatched or incorrect addresses. In such cases:

  • Any additional fees will be the responsibility of the customer.
  • If the order needs to be re-shipped due to an incorrect address, re-shipping charges will apply.
  • Shop Zayra is not liable for lost or misplaced packages due to incorrect or incomplete address information, and no refunds will be issued.

Shipment and Tracking Details

Once your order is handed over to the courier, you will receive an email with the following details:

  • Tracking number
  • Courier company’s website for tracking
  • Expected delivery date

Note: After dispatch, we no longer have control over the delivery process. We are unable to provide further information beyond the tracking details.

Time to Dispatch

The dispatch times listed on our website are approximate. While we strive to meet these timelines, unforeseen delays may occur due to factors beyond our control.

  • Dispatch Time: Typically within 1 to 3 days.
  • Shipping Time: Usually 4 to 7 days after dispatch.

Note: Delivery times may vary depending on the PIN code, weather conditions, or other external factors. Some areas may experience longer delivery times.

For any questions or concerns, feel free to reach out to us at shopatzayra@gmail.com.